Director of Information Technology

Troy Ridgley

Building scalable, secure IT architectures and leading high-performing teams across startups and enterprises for over 20 years.

Cloaked
Toledo, Ohio
Remote

About

I have over 20 years of engineering experience in various IT roles, ranging from start-ups to large enterprises.

My core competencies include designing and implementing scalable and secure IT architectures, managing IT projects and budgets, ensuring data integrity and compliance, and leading and developing high-performing IT teams.

I have a passion for solving complex IT challenges, optimizing IT processes and performance, and delivering excellent customer service and satisfaction. I also have a strong background in agile methodologies, OS agnostic solutions, and technical support.

20+
Years Experience
10+
Companies
500+
Connections
Problems Solved

Experience

Sep 2025 — Present
Director of Information Technology
Cloaked
Remote
Apr 2023 — Oct 2025
Sr. Manager IT & Security
Dotmatics
Remote
Jun 2022 — Feb 2023
IT Operations Manager
Clari
Remote
Jun 2020 — Jun 2022
Senior Manager, IT Operations
MotoRefi
Remote
Jun 2019 — Mar 2020
IT Manager
Pie Insurance
Denver, CO
Dec 2018 — May 2019
IT Support Technical Lead
ezCater
Denver, CO
Nov 2017 — Dec 2018
Technical Support Lead
Return Path
Broomfield, CO
Oct 2012 — Nov 2016
Helpdesk Manager
Return Path
Broomfield, CO
Mar 2008 — Oct 2012
Systems Administrator
DataLogix, Inc.
Denver, CO
Jul 2005 — Dec 2007
Systems Administrator, SNS Windows
Abacus
Denver, CO

Skills

Strategic Planning
IT Operations
Cloud Computing
IT Security
Team Leadership
Performance Management
IT Compliance
Service Desk
Technology Management
Resource Allocation
Business Leadership
Agile Methodologies

Get In Touch

Interested in connecting? Whether you're looking to discuss IT strategy, team leadership, or just want to say hello — I'd love to hear from you.